Our Guarantees

  • A single named dentist will carry out all your routine care.
  • You are welcome to a written treatment plan and estimate at any time.
  • Emergency treatment will be carried out the same day if you call before 10:00am
  • Out of hours emergency treatment will be arranged within one working day.
  • We will send you free reminders by SMS, email or post.
  • You have access to an in-house complaints procedure.
  • We will refer you to a specialist if necessary within five working days.

Treatment

Nothing in life is forever, but we will repair or replace at our discretion any treatment that fails within a year unless it has failed due to your negligence or neglect. If a repair or replacement is not possible you may be offered a full or partial refund.