Whether you are a patient or not—if you think it is an emergency, so do we.

during practice hours

Please contact us as soon as possible—preferably before 10:00am. (How do I contact you?)

Emergency appointments are arranged within 24 hours and usually much sooner.

When we are closed

If you contact us out of hours, we will make arrangements for you to see a dentist if necessary, within 24 hours. This may not be your regular dentist.

If you are not a 1st-Impressions.dental Plan member, there is a charge for re-opening the practice and you will have to pay the cost of any treatment. (What are your charges?)

Please bring a friend or relative with you. We may be unable to see you out of hours if you are unaccompanied.

If you cannot attend the practice

If you are a 1st-Impressions.dental Plan member and more than 15 miles from the practice, ring 0800 525631 (0044 1747 820841 from abroad) for assistance with getting temporary emergency treatment from a local dentist. Please pay the emergency dentist and apply for a refund using the claim form in your membership pack.

If you are not a Plan member, you will need to find a local dentist and any charges will not be refundable.

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